ouya and controller

ouya and controllerThe OUYA has had a bit of a rough start since the tiny Android console received it’s overwhelming $8.5 million in pledges. There have been several huccups along the way from poor reviews of the developer consoles, delayed release dates, and retail stores receiving stock of the console before those that backed the console last year (and that’s just the half of it).

In a recent email to backers CEO Julie Uhrman has addressed the issues and apologised by compensating them with $13.37 worth of credit for the OUYA’s Discover store. Talk about kicking them while they’re down..

OUYA backers haven’t exactly received what they had been promised the past few months since the official release in March. Despite the late shipments, other problems such as missing controllers and delayed responses from customer support has left some early adopters with a bitter taste in their mouths.

In a recent email CEO Julie Uhrman has said:

“If you feel you’ve had any kind of less-than-OUYA experience with us (a polite way of saying at any time you felt pissed at us for whatever the reason: late shipment, missing controllers, a delayed response to a CS ticket you opened), we’d like to give you a store credit of $13.37 to use toward any purchase(s) on DISCOVER.”

Is this a good way to make amends or has the damage already been done? With the recent news that 73% of OUYA owners haven’t purchased a single game because of the consoles mandatory free-to-try policy, the compensation just shy of $14 seems a little pointless to me.

Either way, those of you who backed the Kickstarter should check your inboxes to see if you’ve received the email. I’d love to know your opinion on this though, do you think it’s enough? Or would you be happy with some free store credit? Leave a comment below.

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