Some of us here at N3 have long clung to the belief that it’s the Apple Mac which smells somewhat fishy amongst the ever expanding ranks of personal computer, but reports from the BBC today have highlighted complaints from Dell users of a fairly unique (and smelly) nature. Apparently Dell’s high end Latitude 6430u produces the distinct smell of cat urine when in use.
Dell engineers have since ruled out the possibility of any biological contamination or hazard to the users’ health, claiming that the problem lay in the manufacturing process which has now been changed. Quite what they were doing in the manufacturing process to make their computers smell like cat piss we have no idea.
The issue was first raised on Dell’s own forum in June, with user Three West complaining that “(whilst the) machine is great, it smells as if it was assembled near a tomcat’s litter box” going on to say that it was “truly awful!”
Another customer going by the name of Hoteca, said “I thought for sure one of my cats sprayed it, but there was something faulty with it so I had it replaced. The next one had the same exact issue. It’s embarrassing taking it to clients because it smells so bad.”
Following the news being spread on Reddit earlier this autumn, Dell released an official statement, along with instructions for users to send their computers back for a replacement track pad and keyboard. Dell support technician Steve B had the following to say in an official statement:
“The smell is not related to cat urine or any other type of biological contaminant, nor is it a health hazard. The problem was related to the manufacturing process, and had now been resolved. If you order an E6430u now, it will not have the issue.”
We’d love to hear quite what that manufacturing problem was. Or should we say manucaturine. No? Maybe not.
If you’re a Latitude owner let us know about your experiences in the box below. If you want more cat puns, let us know about that too.