Some users of Google’s new Nexus 5X are finding that images they’ve taken with the device have been upside down despite the phone being held the right way up, but why? Google explains it all.

A number of users have taken to reddit to point out the problem to other Nexus 5X users, during which Google engineer Eino-Ville Talvala stropped by to explain that it isn’t actually Google’s fault, it’s developers for not updating their apps to Google’s latest imaging API. Oh and it’s also to do with the way the camera has been placed inside the device during manufacturing.

To make sure everything fits inside the Nexus 5X, the image sensor in the Nexus 5X was installed in landscape orientation rather than portrait. To stop people from discovering this issue, Google made changes to its software so that pictures would always be displayed the right way.

So, for example, if you decide to use the stock app for your imaging needs, you won’t have a problem. If however you use third party imaging apps who are yet to update to the latest API, you will run into this issue.

Though it’s only a minor problem, as usually you can rotate images, it’s once again another issue for Google’s latest Nexus devices. Though I suppose it isn’t as bad as the one found on the Nexus 6P.

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