In an attempt to quell the mob, Overkill Software has once again issued an apology for royally screwing over fans of their co-operative robbery sim, Payday 2, with an update that introduced mandatory microtransactions in order to unlock items awarded post-game.
For the past couple of weeks, Overkill Software have tried their best to reason with fans, only to make things worse for themselves. First the update came, then another update that made it possible to earn the premium items needed to unlock the rewards. Then an apology came, but through gritted teeth as Overkill refused to remove the game’s microtransactions.
Then, a new update cam with added more premium crap to the game, angering fans even more, so much so that the voluntary Steam mods stepped down due to the backlash from fans.
“The past few weeks have been some of the most challenging in the history of this community,” producer Almir Listo wrote on Payday 2’s Steam Community page.
“Players have been angry with us, media have written about us en masse and our volunteer moderators went on strike. For all the distress we’ve caused the past few weeks, I’d just like to take the time and say that we’re sorry. We’ve done a lot of things right in the past, but these past few weeks we screwed up.”
Listo added that Overkill is going to do its best to improve “at many things” as soon as possible, though there’s currently no word on whether they’re planning on removing the added microtransactions.
The team has since announced that there’s a number of things in the works, including an update for the console versions that’ll include free content – though the console versions still don’t work properly, new voice work will be added to the game, and they’ve revealed plants to make Payday 2 a tournament game.
They’re also in talks with members of the modding community, as well as a representative from the Russian player base, as well as covering travel costs to bring modders to its offices in Stockholm.
“We will let you know more information as discussions continue regarding many of the issues we intend to improve on,” Listo said. “We will be reading our public Steam forums closely for feedback and we will be engaging in community discussions as much as we possibly can.”
Of course, at this point it may be too little-too late for some.