It hasn’t been an easy ride for Samsung as of late. First their flagship Note device starts blowing up causing them to recall almost every handset offering both replacements and refunds. Then, the replacements start blowing up, so now Samsung has made the tough decision to end production of the Note 7 around the world.
Yep, Samsung will no longer be making their flagship Note device while they investigate the issues that can cause the phone to combust. “Taking our customer’s safety as our highest priority, we have decided to halt sales and production of the Galaxy Note 7,” said Samsung in a statement.
Samsung also announced a worldwide recall on all Note 7’s, including those deemed “safe”. This follows at least five of those safe replacements also catching fire over the past couple of weeks. As a result Samsung has asked all carriers to stop sales and exchanges of the device.
Those who own a Note 7 have been asked to power them down immediately and return them to wherever they were originally purchased. Carriers are letting customers know that these can be exchanged for another handset from Samsung or other smartphone brands.
Right now there’s no telling what this has done for Samsung’s reputation and whether die-hard Samsung fans will jump ship to other manufacturers, or whether they’ll abandon Android fully and head on over to the Apple camp.
Of course, the Note is just one of two flagship devices Samsung has on offer, with the Samsung Galaxy S7 being the latest non-phablet device from the Korean manufacturer that also doesn’t have an arson problem.
What are your thoughts on this? Do you think this has harmed Samsung at all, or do you think the masses will continue to stick by the company?