Despite only being released yesterday (March 3 2017), the Nintendo Switch has been in the hands of journalists and industry insiders for weeks now. In that time there have been widespread reports of issues with the Joy-Con controller not staying synced with the console. The problem seems to be with the left Joy-Con most of the time.
Nintendo has finally addressed the issue (albeit in the classic Nintendo way of being as vague as possible), and published a guide on their official website outlining possible solutions. It would seem that interference from other devices may be the issue.
The post reads: “Ensure that the Nintendo Switch console is placed to minimize interference with the Joy-Con. It is best if the Nintendo Switch console is placed out in the open and that it is not: Behind a TV, near an aquarium, placed in or under a metal object, pressed against a large amount of wires and cords, within three to four feet of another wireless device, such as a wireless speaker or a wireless access point.”
Nintendo also advise that the controllers are kept charged and that any devices which may cause interference are kept away from the console. They say that it will be enough to “move these devices three to four feet away from the Nintendo Switch console and/or Joy-Con controllers.”
Let’s hope that Nintendo comes up with a better solution to the problems soon as keeping the console away from all electronic devices and wires may be very tricky indeed.