And the saga continues… Following the news that Gearbox is to pull out of its previous deal with G2A following the platforms refusal to meet demands, G2A have responded saying that those demands have already been met.
Okay, so here’s the story so far. Gearbox announced plans to release a special edition version of its game, Bulletstorm: Full Clip Edition through G2A. Gearbox was then called out by YouTube Creator TotalBiscuit for partnering with such a shady company. The two decided to band together to make this partnership work and issued demands to G2A to improve their business practices. G2A failed to respond in a timely fashion so Gearbox announced that it was removing itself from the deal.
So with that out of the way, G2A has finally issued a response to several publications saying pretty much the same thing, and I’m paraphrasing here… “we’re already doing what Gearbox are asking of us”. However, that’s not the case at all.
The statement is pretty lengthy, so I’m just going to give you the longest TL;DR ever.
First, Gearbox asked that G2A made their customer protection service, also known as G2A Shield (which costs around $3 a month) to be made free. In response, G2A pretty much said “no”.
Gearbox also asked that G2A make it possible for developers and developers to access some sort of web service or API free of charge so that they can cross-reference keys being sold on the platform. This of course is likely in response to the issue TinyBuild rose last year. Again, G2A may as well replied with “no”.
G2A claimed that giving developers access to such a platform would do more harm than good as some developers wouldn’t want their games on the platform full stop (which says a lot, if you ask me). However, publishers and developers can get access to such a thing if they partner with G2A through G2A Direct, though this requires them to enter into a contract.
Another demand from Gearbox which prompted a similar response was to have “non-certified” users “throttled” to prevent mass batches of keys being added and sold through the service. Again, to prevent fraud. Once again, they got a resounding “no” from G2A who also put forward their “Direct” initiative.
Finally, Gearbox asked that G2A make it clearer to customers as to what they’re purchasing. It’s well known that many users are often unknowingly subscribing to G2A Shield, which in itself is a complete balls-ache to cancel. However in response, G2A claim that they are completely up front and transparent.
Ultimately, G2A are standing ground on this topic. At the end of the day while there are still people selling game keys through the service, G2A aren’t going to change up things any time soon, whether a developer works with them or against them.
It’s also been proven a number of times that G2A couldn’t care less about who sells keys either. Remember that one time they got called out during a reddit AMA? Yeah, rather than looking into a problem raised by a user, they decided to block and ban their account instead.