Welcome to the world of Anthem! Where you get to enjoy loading screens and crashes. Okay, so the demo didn’t go fully to plan, though not because of the ‘under-planned server capacity’ that everyone keeps assuming.
Apparently, it was because of three main points being; platform connections, entitlements and, infinite loads. As explained in BioWare’s recent blog update to fans by Head of Live Service, Chad Robertson.
This weekend saw the pre-order only, VIP demo. For those who entered this demo, they received three additional codes for friends to play, why that is? Well, in the words of BioWare “Anthem is played better when you’re with friends” if you can of course actually load into the game.
Anyway, Robinson detailed these three main points as follows:
- “Platform connections – this was caused by the spike in players entering the game when we opened up. Unfortunately, these issues did not present themselves during our internal testing. Investigations are ongoing, and we will continue to apply fixes throughout the weekend.”
- “Entitlements – these are account flags that grant players things like their pre-order incentives and demo access. During the demo weekend, we identified a bug where VIP players with a specific combination of entitlements were being blocked from accessing the demo. We believe we’ve resolved most of these, but have additional cases we are addressing.”
- “Infinite loads” – this is occurring for some players, particularly when they transition from Fort Tarsis to an expedition. We saw this only in isolated cases during internal testing and believed it was resolved. Unfortunately, the problem is exacerbated in the real-world where differences with player’s ISPs and home networks introduce new behavior.”
Anthem is scheduled to release on PS4, Xbox One & PC on February 22, 2019. Hopefully, BioWare can make the game run a little smoother when the game’s next Open Demo begins.